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Aberdeen’s Insights on Field Rep Productivity

The Aberdeen Group’s just released a new report on mobile enhancements to sales force productivity. Their findings further emphasize the urgency of sales force productivity, and the importance of new tools that improve it:

  • sales productivity is a crucial business pain twice as often as other pressures
  • in top performing sales organizations, sales force productivity is supported by strong performance management enabling tools that reduce downtime for sales reps, enabling them to conduct more business.
  • those tools provide new metrics that enable a holistic understanding of how to improve the productivity of an individual, group, or entire sales matrix.
  • those new measures include evidence of efforts wasted on dead-end leads. In top performing organizations, wasted sales efforts are known and minimized.
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