Monthly Archives: April 2009

UPDATED NOVEMBER 9, 2013 When we combine the #1 issue for CEOs with today’s economic downturn, what emerges are 12.5 Rules of B2B sales productivity. Each by itself is a path to improved sales productivity. The most productive firms are … Continue reading

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John Monoky is an Adjunct Professor of Executive Education, Ross School of Business, UMich. He recently made a presentation to technology industry executives sponsored by the BC Technology Industry Association, BC Innovation Council + Sauder School of Business (UBC) on … Continue reading

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Information can have a dramatic effect on the choices people make. It’s especially true when its relevance is apparent, and it’s available without interrupting user behavior. When this happens, users make much smarter choices than ever before. They acquire a … Continue reading

Posted in Metrics, Productivity, Usability | Tagged , , | Leave a comment