About Author

John Cousineau
President, Innovative Information. Thirty years in operations research. Pioneer in internet-enabled business practices. Otherwise, just an ordinary guy.Categories
- Change management (31)
- Conversations (21)
- Craftsmanship (39)
- Curiosity (23)
- Fun (7)
- Industry (10)
- Leverage Point (1)
- Metrics (54)
- New hires (9)
- Pricing (1)
- Process (40)
- Productivity (74)
- Results (44)
- Return on Effort (36)
- Sales coaching (32)
- Sales cycles (17)
- Training (20)
- Usability (4)
Archives
Monthly Archives: September 2010
March 2011 will see the publication of Guy Kawasaki’s latest book, Enchantment. Had the pleasure of hearing him give an overview of many of his key points on ‘how to be deeply + truly enchanting’. In many ways, a highly … Continue reading
Posted in Change management, Craftsmanship, Process
Tagged Guy Kawasaki, Lisa Nirell, PS, Ron Karr
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Part of my firm’s DNA is to make work fun (again). From my years in higher education administration, I discovered the energizing effects learning has on how work gets done, and how well it’s done. Walk into a work environment … Continue reading
Posted in Change management, Craftsmanship, Curiosity, Fun, Return on Effort, Training
Tagged Adam Burk, Clayton Christensen, FYI, Keith Rosen
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Ron Karr recently published a fascinating look at the leadership practices of top sales performers. Simply put, Karr says sales people should lead (and thereby sell), or get out of the way. He contends that the future in B2B sales … Continue reading
Posted in Craftsmanship, Metrics, Productivity, Results, Return on Effort, Sales cycles
Tagged OUTCOME, Ron Karr
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